Privacy policy

 

This Privacy Policy describes how your personal data is collected, used, and disclosed when you visit or make a purchase from our website. We are committed to protecting your personal information in accordance with the Personal Data Protection Law.


1. INFORMATION WE COLLECT

We may collect the following types of personal data:

  • Name, email, phone number, and shipping/billing address

  • Payment and transaction details (e.g., from payment gateways)

  • Order history

  • Account login information (if you register)

  • Browsing data (IP address, device type, browser, etc.)

  • Data via cookies, tracking pixels, and third-party analytics tools

2. HOW WE USE YOUR DATA

We use your information to:

  • Process orders and deliver products

  • Manage accounts and customer service

  • Send transactional emails (e.g., order updates)

  • Send marketing communications or newsletters (with your consent)

  • Analyze site performance and user behavior for improvements

3. AGE RESTRICTION 

This website is not intended for individuals under the age of 18.

By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.


4. NEWSLETTER & PROMOTIONAL CONSENT 

You will only receive promotional content if you opt in via our website or during checkout. You can unsubscribe anytime via the link in our emails.


5. THIRD-PARTY TOOLS & COOKIES

We use cookies and third-party services such as:

  • Google Analytics (to track site visits and behavior)

  • Meta Pixel / Facebook Pixel (for marketing and ad retargeting)

These services may collect your data independently under their own policies. You may disable cookies in your browser settings.


6. DATA STORAGE & SECURITY

We store your personal data on secure servers and implement appropriate technical and organizational safeguards to prevent loss, misuse, or unauthorized access.


7. DATA SHARING 

We do not sell or rent your personal information. Your data may be shared with trusted third parties (e.g., logistics, payment providers) only as needed to complete your transaction or provide services.


8. YOUR RIGHTS

You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us at: contact@mobart.id


9. POLICY UPDATES

This policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.